Privacy Policy

This policy covers ritzywriter.com and the dashboard at dashboard.ritzywriter.com (together, "Ritzy Writer"). Ritzy Writer is operated by Ritzy Black LLC ("we", "us"). It explains what we collect, where it goes, and how to delete it.

What we collect

• Account details. Your email address and name. Your password is stored only as a bcrypt hash, never in plain text. If you sign in with Google, Google sends us your name, email address and profile picture.
• Keys and connections you add. Your OpenAI API key. For each WordPress site you connect: the site URL, username and application password. Your Amazon affiliate tracking ID, and Amazon API keys if you enter them.
• Campaigns and posts. The keywords, settings and schedules of your campaigns, and the posts generated for you, including titles, excerpts, image links and the links of published WordPress posts.
• Billing records. Payments are handled by Stripe. We never receive your card number. We keep your Stripe customer and subscription IDs, your plan, its status and the current billing period.
• Usage. How many posts and campaigns you have created in each billing period, so plan limits can be applied.
• Security log. When you change your password, API keys or connected sites, we record the action with your IP address and browser user agent.
• Chat assistant. If you use the chat assistant in the dashboard, we store your message, the reply and your IP address.
• Language. The language you choose for the dashboard.

How we use it

We use this information to run the service: to generate posts, publish them to the WordPress sites you connect, check that your connections still work, apply plan limits, bill you through Stripe, keep accounts secure and answer support requests.

Where your data is sent

• OpenAI. Your campaign keywords, settings and the prompts built from them are sent to OpenAI to write posts and create images, using the OpenAI API key you added (Starter and Pro) or a key we provide (Free, text only). Chat assistant messages are sent to OpenAI using our key. OpenAI's own privacy policy applies to what it receives.
• Your WordPress sites. Generated posts, images and category choices are sent to the sites you connect, signed in with the application password you gave us.
• Stripe. When you subscribe, Stripe collects your payment details and email address. Stripe's privacy policy applies.
• Amazon. For affiliate review campaigns we fetch public Amazon product pages that match your keywords. Your affiliate tracking ID is added to the product links in your posts.
• Google. If you use "Sign in with Google", Google handles that sign-in. The dashboard loads the Google tag (gtag.js), which tells Google about page visits for ad measurement. Pages on ritzywriter.com load fonts from Google Fonts, so your browser connects to Google to fetch them.

Cookies

• next-auth.session-token keeps you signed in to the dashboard. It cannot be read by page scripts. Sign-in also uses short-lived security cookies set by our login library.
• rw_locale remembers your dashboard language for one year.
• The Google tag on the dashboard may set Google cookies.

ritzywriter.com itself sets no cookies.

Keeping and deleting your data

We keep your data while your account exists. You can remove your OpenAI key or a connected WordPress site at any time from Integrations in the dashboard.

To delete your account, open Settings in the dashboard, choose Delete Account and confirm with your email address. This immediately cancels all of your Stripe subscriptions, deletes your Stripe customer record, and deletes your account, keys, campaigns, posts, connected sites and usage records from our database.

Some things are not removed by account deletion:

• Posts already published to your WordPress sites stay there. Delete them in WordPress.
• Security log entries are kept but no longer linked to your account.
• Chat assistant messages are stored with an IP address, not an account, and are not removed.

You can also email support@ritzywriter.com to ask for a copy or deletion of your data.

Security

Connections to Ritzy Writer use HTTPS. Your OpenAI key and WordPress application passwords are stored in our database so the service can use them on your behalf. Use keys you can revoke, and revoke them at OpenAI and in WordPress if you stop using Ritzy Writer.

Changes

If we change this policy, we will update it on this page and change the effective date above.

Contact

Questions about this policy: support@ritzywriter.com.